How to Find Performance Improvements

Where to Look for Improvements

Business Improvement

Improvement opportunities are all around you – and sometimes right in front of you.

It is HOW and WHERE you look for them that counts.

For one client, we found a major Improvement idea sitting on every desk. Yet nobody noticed it before.  In another situation we simply asked a question, an ‘obvious’ question nobody had thought to ask before: “What does it mean?”

Use our wide range of Improvement Spotting Methods and Tools and we guarantee your teams will suddenly see valuable new opportunities for increasing sales, reducing costs, improving efficiency and/or effectiveness
… and improving teamwork.
Look for ‘hidden’ Business Performance Improvements Performance Improvements can be found via three different routes, and we can help your teams with all three

  • devise a new (or review existing) Strategy or Plans to take advantage of new opportunities or deal with new threats, or improve sales or reduce costs
  • resolve known or suspected Performance Problems
  • seek out ‘hidden’ Improvement Opportunities – everywhere, enterprise-wide
From your Strategy
& Plans to your Products, Services, Operations, and People		 We can help you find ‘hidden’ improvement opportunities in any aspect of business that impacts on profitability, sales, costs, or efficient operations.
For example, take a fresh look at your:

  • strategy and plans  
  • creativity & innovation (organisation-wide)   
  • products and services (design, functionality, value/cost, need, etc) 
  • organisation & structure  
  • business processes  
  • supply chain (including suppliers' processes and services)  
  • marketing, selling, CRM  
  • customer focus, feedback, and satisfaction systems
  • communications – internal & external (especially customer communications and advertising)   
  • leadership - competencies and development
  • culture; and ability and willingness to change and innovate 
  • teamwork, and people performance management processes  
  • learning & development - strategy, culture, programmes, evaluation  

Hire a Whole-Brained Business Improvement Detective

… engaging a wide range of different ‘ways of Thinking’

 All these methods require creative-diagnostic methods, which we apply via:

  • observations and analysis (of your products, operations, processes, communications, premises, marketing, etc) from various perspectives – especially your customers and staff
  • 6 Sigma, Lean Thinking, and Creative Problem Solving techniques
  • staff, customer, and supplier interviews & surveys
  • customer role-plays, improvisations, and experience-scenarios
  • Business Improvement Team/Group Workshops
    - including a creative-investigative cause & effect analysis of
      “What really affects Business/Team/People’s Performance?”
  • applying Whole-Brain Thinking – Visionary; Reasoning; Task; People Thinking – four very different ‘ways of thinking’ guaranteed to stimulate valuable insights
  Improvement Diagnostics – the skills of an Improvements Detective
Creative-Diagnostic Methods
Business Improvement Workshops
Business Improvement Toolbox
Have a Demo Email us for an introductory discussion and demonstration of our Finding Business Improvements services applied to any aspect of your business.