Clear Thinking - The Business Experience

Thinking

Intelligence™

The Business Experience
Business Performance Improvement Services
for individuals, teams, and organisations

How to Find Performance Improvements

Business Improvement Toolbox

Delve into our
unique
Improvements Toolbox
and Case Studies
The Business Experience has developed a wide range of  Thinking Intelligenceand Clear Thinking Models, Processes, Improvement Tools … and revealing case studies …
all designed to help your teams improve business (and team) performance
 

Stage-wise Business Thinking Processes ... eg Strategy, Decision
Concept Analysis, Concept Thinking ... the basis of 'understanding'
Thinking Intelligence: Whole-Brained Flexible, Clear Thinking
Ideas Creation, Evaluation, Planning
Creative Problem Solving ... a proven seven stage process
Teamwork, Leadership, Change, Learning & Development

Role-Play and Improvisation ... a range of applications
Customer Role-Plays ... provides vital insights and ideas
Communications Quality Assurance ... for testing/improving comms
Reverse Innovation Engineering
Our Case Studies on Business Performance and Thinking
What Affects Business and Team Performance

Stage-wise
Business Thinking Processes

 

... some examples

 

See What is Thinking Intelligence

 

Business Improvement
  • Strategic Thinking & Planning 
  • Creative Problem Solving (7 stages)
  • Change Planning/Management
  • Ideas Creation, Evaluation, and Planning 
  • Decision-Making       
  • Negotiation       
  • Innovation
  • Project Planning        
  • Contingency Thinking and Planning

NOTE: Each of these Business Thinking Processes requires your team to engage, and switch between, up to 30 different ‘ways of thinking’ (Thinking Styles) as you work through the Process - this is the only way to maximise results and minimise the risk of costly errors

We can help your teams to turn any complex thinking challenge into a stage-wise Business Thinking Process; decide which Thinking Styles to engage at each stage in the process; then work through the process switching between the right Thinking Styles at each stage. This is the basis of Flexible, Clear Thinking.

Concept Analysis

Concept Thinking

Concept Analysis: highly effective and valuable tool for clarifying your thinking on new ideas or projects, or for articulating/explaining any difficult concept or initiative.

Concept Thinking: one of the most important Thinking Styles. It helps your team to focus on the core elements and avoid woolly thinking and vague language such as: “Well, it involves …” or “It is about …” when trying to explain a complex idea.

The Millennium Dome is a classic example of poor Concept Thinking - it took over 10 years to find a use for it. 

Thinking Intelligence,
Whole-Brained Flexible, Clear Thinking


Thinking Styles Descriptors and Prompts
  • Whole Brained Thinking Intelligence™ Model
  • How to flex between 30 different ways of thinking, including polar opposite Styles (eg Risk---Opportunity, Creative---Analytical, Facts---Emotions)   
  • Preferred Thinking Style Assessment

  • 30 Thinking Styles Descriptors and Prompts – what each one is, how to do it - eg Concept Thinking, Strategic, Creative, Analytical, Business, Customer, Risk, Design, Contingency (also a Process needing a set of Styles), Emotions …

See How to develop your Thinking Intelligence

 Ideas Creation, Evaluation, Planning

Range of tools for:

  • generating new ideas
  • evaluating ideas and selecting the best
  • planning how to implement new ideas
Creative Problem Solving 

 Seven stage process with tools at each stage. From 'Define the Problem' and 'Analyse the Causes' to 'Plan how to implement the best ideas'.
Note: we find on our workshops that, without guidance and tools, most people find these three stages the most difficult.

Teamwork, Leadership, Change, and Learning models and tools
  • Preferred Team-Role Assessment
  • Personality Type Indicator (eg Myers Brigg)   
  • Team start-up and development tools   
  • Team Development Model
  • Leadership Styles and Roles   
  • Coaching Model   
  • Learning Styles Check
  • Culture Assessment Survey   
  • Team-Build activities – wide range, including
    “What affects Business/Team Performance?” see below  
  • Change Model
  • Experience The Change (a highly effective Change simulation tool)

    See Developing your Leaders, Talent, Teams; Facilitating Change
Role-play and Improvisation Role-plays, Acting & Improvisation techniques - these sessions are highly
effective in spotting Improvement Opportunities, changing culture, improving
selling skills, and developing thinking skills in pressure situations (eg creativity)
 Customer Role-plays Aimed at improving the performance of Sales & Marketing teams and campaigns, or changing culture to becoming more customer-focused.
Communications Quality Assurance (including Selling) AdQA – the worlds first Quality Assurance System for testing and improving the
effectiveness of communications, ideally before publication – including selling.
Unique set of Questions, Tests, and Prompts that replicate the customers' viewpoint on advertisng, websites, exhibition stands, brochures, presentations, and selling.
See AdQA: World's first Communications QA System
 Reverse Innovation Engineering Amazing tool for understanding how profitable ideas and innovations are created and developed. Invaluable for helping to create new ideas or see improvements ... and developing an innovation culture. 
Some other key Tools
  • Needs/Features/Benefits Analysis Table   
  • SMART-STAR Goal Analysis
  • Customer Focus Audit tools    
  • Think like a Customer/CEO/etc
  • ‘Value for Money’ and ‘Productivity’ Definition, Measurement, and Analysis
  • Cause & Effect and Barrier Analysis tools (problem analysis and goal planning)
Lessons from our Research
including Clear Thinking Case Study of the Month

Case Studies from our detailed research into:

♦ “Why Strategies, Plans, Projects, Innovations, Decisions, and Communications
     ... Go Wrong”  

♦  “What affects Business/Team Performance”

See Our Reseach into Why Plans Go Wrong and What affects Performance
See News: Thinking Intelligence Case Studies

What affects Business/Team Performance An in-depth Cause & Effect Analysis technique that is also a Leadership Training tool, a Teamwork Development tool, and a fantastic stimulus for creating ideas for Improvements.
See our research on What really affects Business Performance
Have a Demo Email us for an introductory discussion and demonstration of our Improvements services applied to any aspect of your business.