How to Find Performance Improvements

Business Improvement Toolbox

Delve into our unique Toolbox and Case Studies	The Business Experience has developed a wide range of Flexible, Clear Thinking Models, Processes, Tools … and revealing case studies … all designed to help your teams improve business (and team) performance
Stage-wise Business Thinking Processes ... some examples See What is Clear Thinking	Strategic Thinking & Planning Creative Problem Solving (7 stages) Change Planning/Management Ideas Creation, Evaluation, and Planning Decision-Making Negotiation Innovation Project Planning Contingency Thinking and Planning NOTE: Each of these Business Thinking Processes requires your team to engage, and switch between, up to 30 different ‘ways of thinking’ (*Thinking Styles) as you work through the Process - this is the only way to maximise results and minimise the risk of costly errors. We can help your teams to turn any complex thinking challenge into a stage-wise Business Thinking Process; decide which Thinking Styles* to engage at each stage in the process; then work through the process switching between the right Thinking Styles at each stage. This is the basis of Flexible, Clear Thinking.
Concept Analysis Concept Thinking	Concept Analysis: highly effective and valuable tool for clarifying your thinking on new ideas or projects, or for articulating/explaining any difficult concept or initiative. *Concept Thinking: one of the most important Thinking Styles. It helps your team to focus on the core elements and avoid woolly thinking and vague language such as: “Well, it involves …”* or “It is about …” when trying to explain a complex idea. The Millennium Dome is a classic example of poor Concept Thinking - it took over 10 years to find a use for it.
Whole-Brain Flexible, Clear Thinking Thinking Styles Descriptors and Prompts	Whole Brain Thinking Model How to flex between 30 different ways of thinking, including polar opposite Styles (eg Risk---Opportunity) Preferred Thinking Style Assessment 30 *Thinking Styles* Descriptions and Prompts – what each one is, how to do it - eg Concept Thinking, Strategic, Creative, Analytical, Business, Customer, Risk, Design, Contingency (also a Process needing a set of Styles), Emotions … See How to Think Flexibly and Clearly
Teamwork, Leadership, Change, and Learning models and tools	Preferred Team-Role Assessment Personality Type Indicator (eg Myers Brigg) Team start-up and development tools Team Development Model Leadership Styles and Roles Coaching Model Learning Styles Check Culture Assessment Survey Team-Build activities – wide range, including “What affects Business/Team Performance?” see below Change Model Experience The Change (a highly effective Change simulation tool) See Leadership, Talent, and Organisation Development
Role-play and Improvisation	Role-plays, Acting & Improvisation techniques - these sessions are highly effective in spotting Improvement Opportunities, changing culture, improving selling skills, and developing thinking skills in pressure situations (eg creativity)
Communications Quality Assurance (including Selling)	*AdQA* – the worlds first Quality Assurance System for testing and improving the effectiveness of communications, ideally before publication – including selling. Unique set of Questions, Tests, and Prompts to test and improve communications. See AdQA: World's first Communications QA System
Reverse Innovation Engineering	Amazing tool for understanding how profitable ideas and innovations are created and developed. Invaluable for helping to create new ideas or see improvements ... and developing an innovation culture.
Some other key Tools	Needs/Features/Benefits Analysis Table SMART-STAR Goal Analysis Customer Focus Audit tools Think like a Customer/CEO/etc ‘Value for Money’ and ‘Productivity’ Definition, Measurement, and Analysis Cause & Effect and Barrier Analysis tools (problem analysis and goal planning) Ideas Creation, Evaluation, and Planning tools
Lessons from our Research including Clear Thinking Case Study of the Month	Case Studies from our detailed research into: ♦ “Why Strategies, Plans, Projects, Innovations, and Communications Go Wrong” ♦ “What affects Business/Team Performance” See Our Reseach into Why Plans Go Wrong and What affects Performance See News: Clear Thinking Case Studies
Performance Analysis	*“What affects Business/Team Performance?”* An in-depth Cause & Effect Analysis technique that is also a Leadership Training tool, a Teamwork Development tool, and a fantastic stimulus for creating ideas for Improvements. See our research on What really affects Business Performance
Have a Demo	Email us for an introductory discussion and demonstration of our Finding Business Improvements services applied to any aspect of your business.