How to Find Performance Improvements

Business Improvement Toolbox

Delve into our unique Toolbox and Case Studies	The Business Experience has developed a wide range of Clear Thinking Models, Processes, Tools … and revealing case studies … designed to help your teams improve business performance
Stage-wise Business Thinking Processes ... some examples	Strategic Thinking & Planning Creative Problem Solving (7 stages) Change Planning/Management Ideas Creation, Evaluation, and Planning Decision-Making Negotiation Innovation Project Planning Contingency Thinking and Planning NOTE: Each of these Business Thinking Processes requires your team to engage, and switch between, several different ‘ways of thinking’ (*Thinking Styles) as you work through the Process - this is the only way to maximise results and minimise errors. We can help your teams to turn any complex thinking and planning activity into a stage-wise Business Thinking Process, and decide which Thinking Styles* to engage at each stage in the process.
Concept Analysis, Concept Thinking	Concept Analysis: highly effective and valuable tool for clarifying your thinking on new ideas or projects, or for articulating/explaining any difficult concept or initiative. *Concept Thinking: one of the most important Thinking Styles. It helps your team to focus on the core elements and avoid woolly thinking and vague language such as: “Well, it involves …”* or “It is about …” when trying to explain a complex idea. The Millennium Dome is a classic example of poor Concept Thinking - it took over 10 years to find a use for it.
Whole Brain Thinking, Thinking Styles and Prompts	Whole Brain Thinking Model Preferred Thinking Style Assessment 50 *Thinking Styles* (Descriptions and Prompts – virtually Competencies – eg Concept Thinking, Strategic, Creative, Analytical, Business, Customer, Risk, Design, Contingency (a Process needing a set of Styles), Emotions …
Teamwork, Leadership, Change, and Learning models and tools	Preferred Team-Role Assessment Personality Type Indicator (eg Myers Brigg) Team start-up and development tools Team Development Model Leadership Styles and Roles Coaching Model Learning Styles Check Culture Assessment Survey Team-Build activities – wide range, including “What affects Business/Team/People Performance?” see below Change Model
Role-play and Improvisation	Role-plays, Acting & Improvisation techniques - these sessions are highly effective in spotting Improvement Opportunities, changing culture, improving selling skills, and developing thinking skills in pressure situations (eg creativity)
Communications Quality Assurance (including Selling)	*AdQA* – the worlds first Quality Assurance System for testing and improving the effectiveness of communications, ideally before publication – including selling. Unique set of Questions, Tests, and Prompts to test and improve communications.
Reverse Innovation Engineering	Amazing tool for understanding how profitable ideas and innovations are created and developed. Invaluable for helping to create new ideas or see improvements ... and developing an innovation culture.
Some other key Tools	Needs/Features/Benefits Analysis Table SMART-STAR Goal Analysis Customer Focus Audit tools Think like a Customer/CEO/etc ‘Value for Money’ and ‘Productivity’ Definition, Measurement, and Analysis Cause & Effect and Barrier Analysis tools (problem analysis and goal planning) 6 Sigma and Lean Thinking Tools Ideas Creation, Evaluation, and Planning tools
Lessons from our Research	Case Studies from our detailed research into: ♦ “Why Strategies, Plans, Projects, Innovations, and Communications Go Wrong” ♦ “What affects Business/Team/People Performance”
Performance Analysis	*“What affects Business/Team/People Performance?”* An in-depth Cause & Effect Analysis technique that is also a Leadership Training tool, a Teamwork Development tool, and a fantastic stimulus for creating ideas for Improvements. See our research on What really affects Business Performance
Have a Demo	Email us for an introductory discussion and demonstration of our Finding Business Improvements services applied to any aspect of your business.