Clear Thinking - The Business Experience



The Business Experience
Business Performance Improvement Services
for individuals, teams, and organisations

Business Performance Research

Why Strategies and Plans Go Wrong ... and the Solution

One key cause

... Avoidable
Thinking Errors
by planning teams

... often 'obvious'
- in hindsight

Strategies, Plans, Projects, Decisions, and Innovations go wrong because planning teams (from board-level down) make avoidable Thinking Errors

... that only become evident when things go wrong,
... often when the same mistakes were made before.

This was the key finding of our Research into the causes of failed strategies, plans, etc when we analysed media reports and books on failures or disasters - going back to the Titanic. 

Where they went wrong, and why 

Our Thinking Intelligence® techniques and skills enabled us to spot exactly where errors were made in the Thinking/Planning Processes

...  and also which Thinking Styles were missed or fudged. 


 10 root causes of Thinking Errors ... and two Solutions


People, especially teams,
don't think about
HOW they are thinking


1. Develop the Thinking Intelligence® of your entire workforce

see What is Thinking Intelligence®

How to develop your Thinking Intelligence®
Thinking Intelligence® Training for individuals, teams, leaders

Thinking Skills Competencies

2. Apply these new skills
to Live Issues

see Business Improvement Workshops - for every Team

1.  People, especially Teams, don’t think HOW they think (metacognition).
There are many different ways of thinking (Thinking Styles) that should be
deliberately engaged when strategising, planning, making decisions, solving problems, or other Business Thinking Processes.

2.  Rigid, inflexible thinking. Planning Teams get stuck in one way of thinking, which can lead to tunnel vision or missing 'obvious' mistakes or good ideas.

3.  Teams don’t identify, then work through, an appropriate stage-wise
Thinking Process. Most business thinking requires a stage-wise Process to be successful, even decision-making.

4.  Teams don’t think how they should think (which Thinking Styles to engage) at each stage in a Thinking Process.

A major cause of Thinking Errors is poor Contingency Thinking, eg “What could go wrong?” Most people don’t realise that Contingency Thinking (and planning) is a stage-wise Thinking Process that needs several different Thinking Styles to be successful.

5.  Teams may think in the wrong way - can lead to vague or wrong goals, or the wrong problem identified.

6.  They may all think the same way (naturally - because all members have similar Preferred Thinking Styles, or by GroupThink – caused by a lack of a facilitator).

7.  They don’t use Thinking Tools to guide and stimulate their thinking (such as our Thinking Styles Descriptors and mental Prompts, or ideas creation and evaluation tools).

8.  The team leader can have a major impact on the team’s clear thinking. It is essential to understand which Leadership Role and Style to adopt at any stage.

9.  All teams are highly subjective – they all suffer from emotional involvement and can miss a blindingly obvious mistake (obvious in hindsight).

10.  Delusion - everybody thinks they are a clear thinker.
But, in reality, every person's thinking can be affected or influenced by a huge range of unconscious cognitive traps. For example: ego, prejudices, bias, emotions, fallacy ...

Rolf Dobelli has written a bestselling book listing 99 systemic cognitive errors that get in the way of Clear Thinking - unless you deliberately check for them.

  Why Communications Go Wrong
What really affects Business and Team Performance
How to Improve Business Performance – a Summary of our Services
Have a Demo Email us for an introductory discussion about our research and how our unique Finding Improvements and Thinking Intelligence® services can help you and your teams to avoid costly Thinking Errors and boost your performance.