About Us

About Busines Experience

One of our skills is in asking simple questions that uncover huge ‘hidden’ opportunities for Business Improvements.

For example:

  • “How are you measuring value for money?”
  • “How do your potential customers know that?”
  • “Why do you do that?”
  • “What does Design mean exactly?”
  • “What is the Concept behind that?”
Deceptively simple questions like these almost always make people stop and think. This often turns into break-through thinking or observations that lead to significant business improvements.
Experience of £multi-million projects with multiple teams

The Business Experience consultancy members have up to
20 years’ experience on major £multi-million projects …

from Concept Design, through Detailed Planning, to Operations

thinking about, evaluating, and improving the PERFORMANCE of Business, Teams, and People … especially their THINKING.

We’ve worked out what Clear Thinking means, and how teams can do it Clear Thinking applied to Business Strategy, Project Planning, Performance Improvement, Problem Solving, Innovation, Customer Focus, Communications, Marketing & Selling, Organisational Change, Leadership Development, Teamwork, Talent Management, Performance Management, and Learning & Development.
Clients
(worked for or with)
and our knowledge of Business Schools

Include Shell, Glaxo SmithKline, British Gas/BG, British Airways, Johnson & Johnson, Amec, and central government (Whitehall). We’ve had client relationships with, or exposure to, leading management development deliverers such as Duke University, Ashridge Management College, and Harvard Business School.

For one project we worked with the chairman, and the head of HR, of a 15,000-strong business unit of a top global company to design and facilitate a Strategy Forum for 200 key-talent managers. For another client (a business unit), a series of Customer-Focused Strategy workshops ultimately led to the business unit leapfrogging its much larger parent (by market capitalisation) after a demerger.
A unique synergy
of multiple perspectives

We have blended our consultants’ experiences in a variety of job functions to develop unique, and highly valuable, synergies. For example, AdQA - the world’s first Communications Quality Assurance system, evolved from our multiple perspectives in Marketing & Sales, Project Design and Procurement, and Quality Assurance. These are all very different job functions - and completely different ways of thinking - that nobody has pulled together before.

These multiple perspectives developed TBE’s expertise in helping organisations to study their entire business from the customers’ viewpoint – the basis of profitable Customer Focus.
 Some Client Comments

♦  "A unique customer insight" ... typical client comment
♦  "That's odd, nobody's pointed that out before" ... virtually every client
♦  "I now realise that I didn't really understand what strategy is"
      ... Strategy Manager, Energy company, at Customer-Focused Strategy Workshop
♦  "Thank you for a very pleasurable and productive teambuilding day"
      ... Regulatory Affairs Director, Fortune 100 company
♦  "You really got them thinking about flexing their Influencing & Motivation Style"
      ... HR Director, major Pharmaceutical company
♦  "Your work on Competencies was tremendous" ... CEO, tourism organisation

♦  "That's a stupid question - of course our customers know that"
      ... client Marketing Director with a Harvard MBA
    "Well, actually, that's an intersting point. We'll need to think about that"
      ... his Marketing Manager
 
Benefit from our Research and
Case Studies		 A key feature of TBE’s work is research into six interrelated topics:

  • Why Strategies, Plans, Projects, Innovations, and Communications Go Wrong
  • What really affects Business and Team/People’s Performance
  • Clear Thinking, and How teams make (and can avoid) costly Thinking Errors
  • Whole-Brain Thinking model and competencies
  • What makes an effective Leader?         
  • What is the Change Process?
This research, and our business experiences and Clear Thinking analysis, underpins all our Training & Development Programmes and Consultancy services. We firmly believe that virtually any business manager could benefit from this unique combination of research, experience, and analysis.
Have a Demo Email us for an introductory discussion on any aspect of Performance Improvement in your business